FAQs

How long can I keep my honey?
While natural wild honey has a long shelf life, we strongly recommend consuming it within a year after open for the best quality and taste. Learn more >>

What is the best time to drink honey and how many scoops should I consume?
We recommend having a cup of honey before breakfast and another before bedtime. Mixing one scoop of honey (around 20g) with warm water per cup (around 200ml) is optimal. Learn more >>

How long can one bottle of 600gm honey last if I consume daily?
One bottle of 600gm honey can last approximately 30 days if consumed daily.

Why would the wild honey crystalized instead of liquid? Is it safe to consume?
Honey will be crystallized when the surrounding temperate is low and the glucose content is more than fructose. It is still safe to consume even it is crystalized, it won’t affect the nutrients of honey. Learn more >>

Is Yummi House's products has the HALAL certificate?
Yes, Yummi House has the HALAL certificate from Indonesia, which is also recognized by Malaysia.

2. SHIPPING

When will my order ship out?
Orders will be shipped out on the next working day.

How can I track my parcel status?
You will receive a confirmation email with a tracking number provided after the parcel has been shipped out.

Can I cancel or amend after placing my order?
Do not hesitate to get in touch with us via WhatsApp +6 016-560 5428 or e-mail enquiry@yummihouse.com.my as soon as possible so we won’t process your order. Unfortunately, cancellation can't be made once your order has been processed and shipped out.

What should I do if I didn’t receive my order?
Kindly contact us via WhatsApp +6 016-564 5428 or email enquiry@yummihouse.com.my if you didn’t receive your order after the estimated date.

What should I do if I received a wrong or damaged product?
Kindly contact us as soon as possible via WhatsApp +6 016-5645428 or email enquiry@yummihouse.com.my if a wrong or damaged product is received. Read more about Return & Exchange Policy.

3. MEMBERSHIP

I have Yummi House membership at Singapore, can I use it at Malaysia too?
No, you cannot use the Singapore membership in Malaysia. You can sign up for a new membership at the Malaysia outlets or through our official website.

4. STORE

Is Yummi House has a physical store?
Yes, we do have physical stores in Klang Valley & Penang. Visit our stores >>